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News> Recent News Articles

Kiva Systems ranks #6 on 2009’s Inc. 500
list of the fastest growing companies in America.

  • Kiva Systems' robots, software fulfilling orders
    Mass High Tech
    September 1, 2010
    Kiva’s Mobile Fulfillment System (MFS) is a next-generation automated storage and retrieval system (AS/RS) that uses a simple set of equipment and powerful control software to provide a complete order fulfillment solution: storing, moving and sorting inventory, bringing it to workers instead of making workers go get it.
  • MMH_Aug2010Cover

  • Office Depot: Flexible automation
    Modern Material Handling
    August 2010
    Mobile robotics is powering Office Depot’s new demand-driven distribution center.
    When Office Depot decided to consolidate three distribution centers and a crossdock facility into one, new state-of-the-art DC in Newville, Pa., the office supplies retailer looked for an automated materials handling solution that was efficient and flexible. More importantly, they wanted a system that would deliver a competitive edge in the marketplace.
  • The robots are coming
    Modern Material Handling
    August 2010

    Robotic materials handling technology is changing the way we move products in the plant and the distribution center.
    Back at ProMat 2007, small crowds gathered around the booths of Kiva Systems, Seegrid and RMT Robotics even though all three had relatively inconspicuous booths. The crowds gathered because each supplier was demonstrating something new: small mobile units that ran around the limited floor space.
  • Although Kiva displayed an integrated picking solution that included portable storage units, most people didn’t quite know what to do with these gizmos.
  • The Founders Behind Diapers.com Launch Soap.com:
    “All The Robots Are In Place”

    TechCrunch
    June 3, 2010

    Marc Lore and Vinit Bharara have figured out a formula for selling low-margin goods online and shipping them overnight to customers. The two entrepreneurs have built Diapers.com into the largest seller of diapers and other baby products on the Web. Diapers.com is on track to bring in $300 million in revenues this year. Now the two are getting ready to launch a new e-commerce site, Soap.com.
    View Video
  • Soon, That Nearby Worker Might Be a Robot
    Business Week
    June 1, 2010

    One of Linda Muniz's newest colleagues is a robot that makes deliveries. On a recent morning, Muniz greeted the robot as it rolled up to the nursing station at El Camino Hospital in the Silicon Valley community of Mountain View, Calif., and announced its presence in a polite female voice.
    View Slideshow
  • Responsive Supply Chains Thru Flexible Warehouses
    ChainLink Research
    May 21, 2010

    Warehouses have been considered a necessary “evil”' in the supply chain. In reality, they are a critical necessity in the global chain to fulfill customers all over the world. And done well, they can be an essential element to improving customer service. However, the challenges associated with warehouse design, as well as determining picking techniques and technology, are challenging.
  • Luxury Brand Milly Implements Robotic Order Fulfillment
    Multichannel Merchant
    May 21, 2010

    Milly has gone robotic. The luxury apparel and accessories brand in late March implemented a robotic order fulfillment system through Quiet Logistics. The automated robotic technology will assist Milly in fulfilling online orders more accurately and efficiently while reducing costs.
  • Kiva Systems robots now pick up trash
    DC Velocity
    May 5, 2010

    Kiva Systems, the manufacturer of robots that bring shelves to order pickers, announced a new product, a new customer, and a new executive at the NA 2010 Show.
  • Diapers.com Rocks Online Retailing
    Forbes.com
    April 26, 2010

    It started with selling diapers online. Now Vinit Bharara and Marc Lore aim to be the one-stop shop for baby gear.
    Two guys start an online retailer. In five years they raise $59 million from outside investors. The company rises to 300 employees, with annual sales of $180 million. This is no wistful memory of the Pets.com era. This is for real.
  • Retailers Spending More To Woo Customers
    CNBC
    March 29, 2010

    Starting this July, you may notice your latest online splurge from Saks Fifth Avenue arrived at your doorstep a bit quicker than in the past.
    That's because the luxury retailer recently invested in a sophisticated order fulfillment system, which will eventually reduce the time it takes to package and load online orders by as much as 17 hours, according to the company.
  • Crate & Barrel Warehouse Robots Cut Carbon Footprint of Retail
    Triple Pundit
    February 18, 2010
    Can robots from MA-based Kiva Systems turn warehouses green?
    Crate and Barrel thinks so.
    So far, most companies have installed Kiva warehouse automation systems because they want to improve efficiencies and cut costs.
  • Using Robots To Get Saks Web Orders Out A Day Faster
    Storefront Backtalk
    February 11, 2010
    When Saks CIO Michael Rodgers was tasked with trying to accelerate the $3 billion apparel chain’s Web order deliveries, he knew needed help, and he opted for a non-traditional form. Rodgers made arrangements to command an army of 700 robots—each one capable of transporting a half-ton of merchandise at a time.
  • Using Distribution and Fulfillment as Strategic Weapons
    Inboundlogistics.com
    January 2010

    Distribution center (DC) assets in the supply chain are often relegated to cost center, necessary evil, or even non-value-added status. But focusing only on costs overlooks distribution and fulfillment's value to the corporation.
  • Kiva’s Robots Go to Work Sorting Medical Devices at Boston Scientific
    Xconomy | Boston
    January 19, 2010
    Robotics startup Kiva Systems of Woburn, MA, and medical device giant Boston Scientific (NYSE: BSX) said today that Kiva’s robots will be used to automate order fulfillment in two Boston Scientific warehouses, one in New England and one in the Netherlands.
    It’s a big win for Kiva, whose shelf-toting robots are increasingly common in the warehouses of consumer goods distributors like Zappos, Staples, and Diapers.com, but which has never before landed a customer in the health or medical sectors, where there’s less room for error.
  • The Amazing Kiva Robots That Secretly Run Gilt Groupe - video
    The Business Insider
    December 11, 2009
  • Big picture: From products to solutions
    Modern Materials Handling
    December 1, 2009
    For years, materials handling equipment manufacturers focused on selling products. Now, they're selling preconfigured solutions.
  • 60 Seconds With... Bruce Welty, Quiet Logistics
    Modern Materials Handling
    December 1, 2009
    Modern: What makes Quiet Logistics different from other third-party logistics providers?
    Welty: Like our competitors, we receive, label and putaway our customers products, and then pick, pack and ship orders. Two things are different. One is that we're using our own warehouse management system (WMS). I was the founder of AllPoints Systems (now part of Infor), and we had a lot of experience supporting third-party logistics providers (3PLs) including returns processing. And, we're handling everything but non-conveyables with a Kiva (www.kivasystems.com) robotic fulfillment system for storage and picking. Automation is our competitive advantage.
  • New Business, Not Small Business, Is What Creates Jobs
    Unmanned Systems Magazine
    October 2009

    Nearly all net job creation since 1980 occurred in firms less than five years old.
    While a slight improvement over last month's numbers, today's employment update from the Bureau of Labor Statistics presents a dismal picture for American workers. As policy makers search for the best remedies to strengthen our economic performance, they can't afford to overlook new firms and young firms.
  • Will work for Grease
    Unmanned Systems Magazine
    October 2009

    Reports from Japan warn of a significant drop in the use of industrial robots, possibly hinting at the future of the market in Europe and the United States. Does the tough economy spell doom for industrial robotics? Some say the economic trend simply highlights a shift in the market and points to new opportunities for companies that know how to take advantage of the changes in manufacturing.
  • For fashion-forward Gilt Groupe, robots help get the orders shipped on time
    Internet Retailer
    October 22, 2009

    Gilt Groupe Inc., a web-only retailer of fashion apparel and home furnishings that it offers in timed sales, has found that a robot-supported fulfillment warehouse is four times as productive as its traditional warehouse, chief operating officer Jennifer Carr-Smith says.
  • Kiva robots save Zappos shoe leather
    Material Handling Wholesaler
    October 15, 2009

    Kiva, based in Woburn, Mass., turned order picking around. Instead of pickers going to a shelf and getting the item they need, the bots bring the ordered item to them.
    The inventory is mobile and the picker is stationery.
    This means productivity can easily double, perhaps quadruple, according to Kiva. And because system components are mobile and modular, the system is flexible – able to add new products without disrupting operations.
  • Investors Pick the Best 2009 Inc. 500 Companies
    Inc. Magazine
    October 1, 2009

    Venture capital is hard to come by; investors explain what makes a company a good investment.
    VCs put up just $3.7 billion in the second quarter of 2009 -- less than half the amount they invested during the same period in 2008. But that doesn't mean investors aren't still out hunting for great companies.
  • The Way I Work: Mick Mountz of Kiva Systems
    Inc. Magazine
    September 1, 2009

    Mick Mountz is a caffeine junkie. On any given day, he downs three or four cups of coffee and a few cans of Mountain Dew. Perhaps Mountz, founder of Kiva Systems, is trying to keep up with his company's indefatigable orange robots, which are rapidly replacing conveyor belts and carousels at the order fulfillment warehouses of retailers such as Zappos, Staples, and Diapers.com.
  • The Surprising Benefits of Robots in the DC
    Supply & Demand Chain Executive
    July 31, 2009

    by Mitch Rosenberg
    Lower worker fatigue, increased autonomy and greater safety help increase employee retention in the distribution center
    Everyone expects an investment in automation to have operational benefits: reduced operating costs, increased order accuracy, faster cycle time. But one kind of automation also offers an unexpected strategic side effect: radically improved employee attraction and retention rates. For many distribution centers where scarcity of qualified workers is among the most serious challenges, a significantly improved work environment is the big and unexpected prize in the Cracker Jack box.
  • Amazon’s Acquisition of Zappos Is “A Good Thing for Kiva,” Says Robot Company’s CEO
    Xconomy
    July 23, 2009

    Much of the buzz about Amazon’s surprise announcement yesterday that it is acquiring popular online shoe retailer Zappos for more than $900 million is about whether the Las Vegas-based company really needed to sell, or was pressured to do so by its main venture backer, Sequoia Capital. But the first thing I wondered when I heard the news was what the acquisition might mean for Kiva Systems, the Woburn, MA, startup whose robots staff a huge Zappos distribution center in Louisville, KY.
  • A Case for Technology as Strategy
    Retail Systems Research
    July 21, 2009

    In May, RSR published our second annual report on IT Alignment. In that report, we found something somewhat controversial: in order to truly achieve IT/Business alignment, it's not so much about IT being aligned with the Business - IT has gotten pretty good at that. It's more about making sure that the Business knows how to make the most of technology.
  • Six Months to Success
    Chain Store Age
    July 1, 2009

    When online footwear retailer Zappos decided to add apparel to its merchandise mix, the biggest challenge was revamping its fulfillment processes to accommodate garments on hangers and in bags rather than shoeboxes.

    WorldTrade Magazine Cover June 2009
  • Annual Fab 50 + 1
    WorldTrade Magazine
    June 10, 2009

    World Trade magazine names Kiva one of their annual “Fabulous Fifty” “list of the people, places, and innovations that are shaping global supply chains is more environmentally-driven than ever. A testimony to the long-term value and commitment to green and lean business practices, despite the current economic conditions.
  • The Big Send-Off - To fulfill through an outsourcing partner,
    first pick and pack the right criteria

    InternetRetailer.com
    June 2009

    After a promising first year as an online retailer of strings, picks and other parts used to play and maintain guitars, Music Parts Plus stopped the music for several months to replace an in-house fulfillment operation that sent out too many wrong orders.
  • Robots, software aid fulfillment service
    Mass High Tech
    April 24, 2009

    Third-party fulfillment warehouses are nothing new, but outfitting those facilities with robots that quietly hum along, picking orders and delivering goods could be a disruptive change to the warehousing business model.
  • Bot-In-Time Delivery
    Forbes Magazine
    March 16, 2009

    Kiva's robots do the hard labor behind mail orders.
    There's a generous swath of floor inside the Denver distribution center owned by office-supply king Staples (nasdaq: SPLS - news - people ) where humans aren't permitted to tread. This 100,000-square-foot space belongs to robots: 150 orange creatures that look like overstuffed ottomans and whiz around with uncanny accuracy--and politeness. A drone toting file folders stops to let another one carrying pens go by. They're making Staples employees here more than twice as productive.
  • Zappos: Leveraging Customer Service, Culture, and Next-Gen Fulfillment
    AMR Research Article
    Bruce Richardson

    March 6, 2009
    On the carousel side of the warehouse, it takes anywhere from 48 minutes to 3.5 hours to fulfill an order. In the video, Craig Adkins, vice president of services and operations, explained that the sub-hour time came as a result of additional capital investment in material handling. Using Kiva, the time has been reduced to 12 minutes.
    The carousel consumes 416,000 square feet. In contrast, the Kiva system takes 80% less space. The Kiva side is also much quieter, uses less energy, and requires half the labor. Productivity is at least double that of the carouse, and requires less training for new employees—under four hours, compared to four days.
  • shhhh ... order fulfillment in progress
    DC Velocity
    March 2009

    Some third-party logistics companies specialize in a particular industry. Others focus on certain types of service offerings or geographic coverage. Now, a new 3PL has come along with a unique angle—what you might call the "Look Ma, (almost) no hands" approach to order fulfillment.
    LM Cover
  • Warehousing and Distribution Centers: Zappos.com goes Space Age
    Logistics Management
    February 1, 2009

  • Autonomous Robots Invade Retail Warehouses
    Wired Blog Network | Wired Science
    January 27, 2009


    apparel mag
  • Zappos: Delivers Service … With Shoes on the Side
    Apparel Magazine
    January 2009
  • Kiva Systems, Sedlak Management Consultants form alliance
    The Plain Dealer
    January, 2009

 

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